The Award

The Service Science Society of Australia Service Innovation Award is instituted to recognize organizations that have demonstrated significant innovation in the design and/or delivery of services. The award is a critical component of the Society's mission to promote service innovation in all sectors of the Australian economy. Any organization(but not individuals) may be nominated for the award including organizations from the government,business and non-profit sectors. The service innovations in question could be internal(i.e. value to the organizations internal operations) or external(i.e., of value to external stakeholder/customers). The innovations of interest include process innovations(new ways of delivering services),technological or managerial(novel organizational structures,novel interventions to influence organization culture and so on).

Award Categories

Open Category

Nominations in this category cover the full gamut of service innovations

Service Innovation through AI

Nominations in this category must demonstrate innovative use of Artificial Intelligence technology in services.

2018
September

Sydney
NSW

2
Categories

2
Winners

Service Innovation Award 2018

Guest of Honour

Victor Dominello

MINISTER FOR FINANCE, SERVICES & PROPERTY, NSW

Victor Michael Dominello , an Australian politician, is the New South Wales Minister for Finance, Services and Property since January 2017 in the Berejiklian government. Dominello is a member of the New South Wales Legislative Assembly, representing the electorate of Ryde for the Liberal Party of Australia since 2008. He has previously served as the Minister for Innovation and Better Regulation between April 2015 and January 2017 in the second Baird government; as the Minister for Citizenship, Communities and the Minister for Aboriginal Affairs between 2011 and 2015, and the Minister for Veterans Affairs and Assistant Minister for Education between 2014 and 2015. After a career as a solicitor and local councillor, Dominello was elected to the Parliament of New South Wales

Service Innovation Award 2018

  • Guest of Honour

    Victor Dominello , Minister of Finance, Property & Services NSW

    view

  • Prof. Aditya Ghose

    President of Service Science Society

    view

  • Winner of SIA 2018 (Open Category)

    Alixir

    view

  • 1st Runner Up

    QPay

    view

  • Winner SIA 2018 (AI Category)

    Earth AI

    view

  • Winners

    Group photo

    view

  • Finalist

    Group photo

    view

  • Judging Panel

    view

Previous Guests of Honour

Dr Ian Oppermann

CEO & Chief Data Scientist

NSW Data Analytics Centre

Ian Macfarlane

Federal Minister for Industry

Michael Pratt

Customer Service Commissioner,NSW

Dr. Rachna Gandhi

CEO,Service NSW

Award Panel

SHORTLISTING PANEL

TO BE ANNOUNCED
 

JUDGING PANEL

TO BE ANNOUNCED
 




Event Location

Four Seasons Hotel
199 George St,
Sydney NSW 2000,
Australia

Contact Us

Executive Panel

Osama Misbah Operations Manager, Service Science Society

Winston Cole Operations Manager, Service Science Society