The Service Science Society of Australia Service Innovation Award is instituted to recognize organizations that have demonstrated significant innovation in the design and/or delivery of services. The award is a critical component of the Society's mission to promote service innovation in all sectors of the Australian economy. Any organization(but not individuals) may be nominated for the award including organizations from the government,business and non-profit sectors. The service innovations in question could be internal(i.e. value to the organizations internal operations) or external(i.e., of value to external stakeholder/customers). The innovations of interest include process innovations(new ways of delivering services),technological or managerial(novel organizational structures,novel interventions to influence organization culture and so on).
Dr Ian Oppermann is CEO and Chief Data Scientist of the NSW Data Analytics Centre. Prior to this, he was the founding Director of CSIRO’s Digital Productivity and Services Flagship, and Director of CSIRO’s ICT Centre, the unit responsible for addressing major scientific challenges in wireless communications, robotics, information theory, environmental sensing and eHealth. Before that, he held senior leadership positions in Europe and Australia, including at Nokia and Nokia Siemens Networks. Dr Oppermann is regarded a thought leader in Digital Economy and is a regular speaker on “Big Data”, broadband-enabled services and the impact of technology on society. He has contributed to six books and co-authored more than 120 papers that have been cited over 3200 times. Dr Oppermann has an MBA from the University of London and a PhD in Mobile Telecommunications from Sydney University. He is a Fellow of the Australian Academy of Technological Sciences and Engineering, the Institute of Electrical and Electronics Engineers and Institute of Engineers Australia. https://www.finance.nsw.gov.au/ict/nsw-data-analytics-centre/our-people
The irresistible digitisation of our lives coupled with innovative application of analytics have led to astonishing changes in the way we understand the world, the services we create and how we connect. It can also allow us to tackle some of the biggest problems we face in society. This presentation explores examples of where data is being used to tackle old problems in new ways, and explores some of the challenges associated with use of data.
Smart Hydrant Map
247 Smart Sheds
Smart Hydrant Map
Four Seasons Hotel
199 George St,
Sydney NSW 2000,