The Award

The Service Science Society of Australia Service Innovation Award is instituted to recognize organizations that have demonstrated significant innovation in the design and/or delivery of services. The award is a critical component of the Society’s mission to promote service innovation in all sectors of the Australian economy. Any organization (but not individuals) may be nominated for the award, including organizations from the government, business and non-profit sectors. The service innovations in question could be internal (i.e., of value to the organizations internal operations) or external (i.e., of value to external stakeholder/customers). The innovations of interest include process innovations (new ways of delivering services), technological or managerial (novel organizational structures, novel interventions to influence organization culture and so on).

Service Science Society

The Service Science Society has been established to build the scientific underpinning of services to create the necessary innovations for a productive and well-grounded service economy in Australia. The Service Science Society hopes to achieve this through the support of world-class research in services, undergraduate and post graduate service science education and policy assistance for innovations in the service economy, for the purpose of increasing the productivity and fostering the development of service related industries. The membership of the Service Science Society is open to both individual and corporate members who want to support this vision and to be involved in the further development of the service economy in Australia.

Visit Website

November 25




Guest of Honour

Ian MacFarlane

Federal Minister For Industry

Service Innovation Award 2014

  • Guest of Honour

    Ian MacFarlane,Federal Minister For Industry

  • From L to R : Prof. Aditya Ghose(SSS President),Ian MacFarlane(Guest of Honour),Prof. Byron Keating,Shankar Shivaprakasam

  • Winner SME Category

    Eidos Institute

  • Winner Government Category

    National Archives of Australia

  • Winner Open Category

    FSHD Global Foundation

  • Annual Service Science Oration





Eidos Institute

"How we solve problems is changing. Expertise is being redefined. The next decade will be shared intelligence - human and artificial intelligence.

Following the success of MindHive, Eidos 'The Place' emerges as a platform to share it's ten years of expertise with it's partners. Eidos is the 'GitHub' of problem solving. The team will help you host, participate or fund new ideas. Use our tools and guides, or add your own.""
Bruce Muirhead Eidos Board Member & CEO, MindHive